Customer Support
Next Level

Telegram, email, widget, API — all requests in one place. AI assistant, analytics, SLA.

Everything for Professional Support

A unified platform for handling requests, analytics, and automation.

Multichannel

Telegram, WhatsApp, VK, email, website widget, REST API — all channels in one inbox. No request is ever lost.

AI Assistant

Reply suggestions, rephrasing, AI tags, knowledge base RAG. Agents work faster.

Bot Builder

Visual bot builder for Telegram, VK, and WhatsApp — menus, buttons, auto-replies, and knowledge base. No coding required.

Analytics

Real-time charts, SLA compliance, agent workload, CSAT. Make data-driven decisions.

Departments & Routing

Create departments, configure transfers, force-take, smart routing by topic and workload.

Macros

One click: template reply + status change + agent assignment + tags. Save hours every day.

Get Started in 5 Minutes

No complex setup. Just start working.

1

Create a project

Sign up and create your first project in 30 seconds.

2

Connect channels

Add a Telegram bot, WhatsApp, VK, email, or website widget.

3

Receive requests

All messages appear in a single inbox. Start replying.

Infrastructure Integrations

Enterprise integrations for hosting providers and infrastructure teams.

Enterprise

BillManager 6 & VMmanager 6

Connect your ISPsystem BillManager 6 panels with a module on the panel's server: it sends new messages to SupportHub once a minute, and your BillManager credentials stay on the server. If you can't install the module, connect over the API instead, and SupportHub polls tickets every ~30 seconds. Replies are mirrored in both directions, and customer and service info shows up right inside the agent sidebar. VMmanager 6 support adds VPS start/stop controls and one-click SSO into the customer panel — no tab juggling.

Security

Your proxy + IP allow-list per channel

Bring your own HTTP/HTTPS/SOCKS5 proxy per channel — Email, Telegram, VK, BillManager. Traffic exits from a fixed IP you whitelist in your panel or mail server, so nobody else can sneak in even if a token leaks. Credentials are encrypted at rest (Fernet/AES-GCM); passwords never appear in API responses or logs.

Simple & Transparent Pricing

Starter is free with no time limit. Any paid plan can be tried for 14 days: write to us, we'll check your company and turn it on.

Starter

Try it out and validate the flow

Free
  • Up to 2 agents
  • 100 requests / mo
  • Website chat, Telegram and VK
Start for free

Growth

Popular

For growing support teams

$19/mo
  • Up to 5 agents
  • 1,000 requests / mo
  • All channels
Get started

Business

Full toolset for product businesses

$49/mo
  • Up to 20 agents
  • 5,000 requests / mo
  • All channels
Get started

Enterprise

For large teams with no limits

$99/mo
  • Unlimited agents
  • Unlimited requests
  • All channels and BILLmanager
Contact us

Swipe to see all plans

Compare plans

Team and volume

  • Agents5
  • Requests per month1,000

Channels

  • Website chatincluded
  • Telegramincluded
  • VKincluded
  • WhatsAppincluded
  • Emailincluded
  • API and webhooksincluded
  • BILLmanager 6 and VMmanager 6not included

Teamwork

  • Departmentsincluded
  • Macrosincluded
  • SLA policiesincluded

AI and knowledge base

  • Knowledge baseincluded
  • AI reply suggestionsincluded
  • Auto-repliesnot included

Growth

  • Broadcastsnot included
  • Analytics exportnot included
  • Custom brandingnot included

Support

  • Priority supportnot included
  • Dedicated managernot included

More about pricing

Frequently Asked Questions

Can't find an answer? Contact us.

Ready to Level Up Your Support?

Join the teams already using SupportHub to handle thousands of requests every day.