Telegram, email, widget, API — all requests in one place.
AI assistant, analytics, SLA.
A unified platform for handling requests, analytics, and automation.
Telegram, WhatsApp, VK, email, website widget, REST API — all channels in one inbox. No request is ever lost.
Reply suggestions, rephrasing, AI tags, knowledge base RAG. Agents work faster.
Visual bot builder for Telegram, VK, and WhatsApp — menus, buttons, auto-replies, and knowledge base. No coding required.
Real-time charts, SLA compliance, agent workload, CSAT. Make data-driven decisions.
Create departments, configure transfers, force-take, smart routing by topic and workload.
One click: template reply + status change + agent assignment + tags. Save hours every day.
No complex setup. Just start working.
Sign up and create your first project in 30 seconds.
Add a Telegram bot, WhatsApp, VK, email, or website widget.
All messages appear in a single inbox. Start replying.
Enterprise integrations for hosting providers and infrastructure teams.
Connect your ISPsystem BillManager 6 panels with a module on the panel's server: it sends new messages to SupportHub once a minute, and your BillManager credentials stay on the server. If you can't install the module, connect over the API instead, and SupportHub polls tickets every ~30 seconds. Replies are mirrored in both directions, and customer and service info shows up right inside the agent sidebar. VMmanager 6 support adds VPS start/stop controls and one-click SSO into the customer panel — no tab juggling.
Bring your own HTTP/HTTPS/SOCKS5 proxy per channel — Email, Telegram, VK, BillManager. Traffic exits from a fixed IP you whitelist in your panel or mail server, so nobody else can sneak in even if a token leaks. Credentials are encrypted at rest (Fernet/AES-GCM); passwords never appear in API responses or logs.
Starter is free with no time limit. Any paid plan can be tried for 14 days: write to us, we'll check your company and turn it on.
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Join the teams already using SupportHub to handle thousands of requests every day.